Who is responsible
Mape Media V.O.F. (Verdunplein 17, 5627 SZ Eindhoven, The Netherlands; KvK 86736159) is the controller for the personal data processed through this website, pemax.io. In this notice, “we” and “us” mean Mape Media.
Questions about privacy go to contact@mapemedia.com or +31 6 49107993.
The short version
- This website sets no cookies and runs no analytics or tracking of any kind.
- Fonts, images and scripts all come from pemax.io itself. Nothing is loaded from a third party.
- Our hosting provider keeps technical request data in server logs for a short period, to deliver the site and keep it secure.
- Asking for a demo happens by email or phone, directly with us.
- The PEMAX app is covered by a separate agreement, in which our customer is the controller and we are the processor.
What this website does not do
pemax.io sets no cookies, runs no analytics or tracking scripts, shows no advertising and loads nothing from third parties: no external fonts, images, scripts, embeds or maps. It has no forms, so nothing you type on it is sent anywhere.
The only thing this website stores on your device is your choice of a light or dark theme, if you make one. It stays in your browser and is never sent to us. The cookie notice explains it.
Server logs at our host
Every website is delivered by a server that sees technical data about each request. Our hosting provider, Vercel Inc., serves pemax.io from its Frankfurt region and processes the following in its server logs:
- your IP address;
- your browser's user agent (the browser and operating system it reports);
- the page requested and the time of the request.
Why: to deliver the website to you and to keep it secure, for example to detect and stop abusive traffic. Legal basis: our legitimate interest in a working, secure website (Article 6(1)(f) GDPR). How long: for a short period, as set by the host. We do not use these logs to identify visitors or to build profiles.
Vercel processes this data for us as our processor. Vercel Inc. is based in the United States; where data is accessed from outside the European Economic Area, the safeguards in Vercel's data processing terms apply, such as the EU Standard Contractual Clauses.
Asking for a demo
The “Book a demo” buttons take you to our contact page. You ask for a demo by email or phone; we receive your name, email address or phone number and whatever you tell us, and agree a time with you.
We use it to prepare and hold the demo and to follow up on it. Legal basis: steps you ask us to take before a possible agreement (Article 6(1)(b) GDPR), and our legitimate interest in answering your request (Article 6(1)(f) GDPR).
Email and phone
If you email contact@mapemedia.com or call us, we process your name, your contact details and what you tell us, in order to answer you. Legal basis: the same as for a demo.
The PEMAX product
This notice covers the website. The PEMAX app at app.pemax.io is a separate service, provided under the written customer agreement and its data processing agreement.
In the app, the customer (the company that uses PEMAX) is the controller of the personal data in its workspace: its prospects, its conversations and its team. Mape Media is the processor: we process that data only on the customer's instructions and only to provide the service. Every workspace is isolated from every other in the database. People who work in a PEMAX workspace find the privacy information for it inside the app.
If a PEMAX customer contacted you
If you received an email or a call from a company that uses PEMAX, that company decides why and how your data is used, and you exercise your rights with it. Its first email to you carries a notice about who it is and where it got your details, and every email has an unsubscribe link that works in one click.
How long we keep data
| What | How long |
|---|---|
| Server logs at our host | For a short period, as set by the host. |
| Demo bookings | As long as we need them for the demo and any agreement that follows from it. |
| Email and phone contact | As long as we need it to answer you, and longer only where the law requires it, such as for accounting records. |
| Your theme choice | On your own device until you clear it. We never receive it. |
Your rights
Under the GDPR you have the right to:
- see the personal data we hold about you (access);
- have it corrected if it is wrong (rectification);
- have it deleted (erasure);
- have its use limited (restriction);
- object to processing based on our legitimate interest;
- receive data you gave us in a usable format (portability), where that applies.
Send your request to contact@mapemedia.com. We may ask you to confirm who you are before we act on it, and we answer within the one month the GDPR allows.
Complaints
If you think we handle your data wrongly, tell us first so we can fix it. You also have the right to complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens, or to the authority in the EU country where you live or work.
Changes to this notice
We update this notice when what the website does changes. The date at the top says when it last changed. The imprint has our full legal details.